How LavePay boosted reputation with a redesign

How LavePay boosted reputation with a redesign

LavePay is an totem app that revolutionizes the laundry experience with its simple approach and excellent usability. Designed to work on mobile totems, the minimalist and intuitive design of the application ensures that users can easily wash or dry their clothes with just a few clicks.

Product Design

Product Design

UI Design

UI Design

UX Design

UX Design

Login to the app

Services

As with any totem screen, it must be simple and have clear and well-defined objectives. This one cannot be different because it is one of the most important ones in the journey. Two clear options with all the necessary important information.

An extremely important area of the journey, here the goal is to ensure that the user sees the available machine and selects it.

Payment

Simple and direct. Final value, service and payment methods.

Status

After completing the payment, we display feedback screens to guide the user on what to do next. Following the success screen, we provide step-by-step instructions for further actions and indicate the machine that has been released. In the case of an error screen, we instruct the user to check possible reasons for the error.

+5k

Updated totems

The new interfaces have been approved and are already being applied to hundreds of lavepay totems. The data team will analyze all the metrics and we will certainly continue updating and improving the product!